Webinar Cancellation and Refund Policies

General
Cancellations must be made at least one (1) day in advance and in writing via email (info@csea.org) and will be honored as follows:
• Webinar registrations fees are refundable if submitted no later than 24 hours before the scheduled webinar time.
• In the case of a webinar series/bundle, cancellation must be received no later than 24 hours before the first scheduled webinar.

If you are unable to attend the webinar and the cancellation deadline has passed:
Webinar fees will not be refunded. A recording will be available in the Learning Hub via your Learning Center after the webinar has concluded. If the webinar is later offered as a self-study for CE, contact CSEA to take advantage of this offering at no additional cost. 

Refunds are not granted due to attendee technology issues
It is your responsibility as the webinar attendee to test your computer setup prior to the start of the webinar. If a technical failure at your home or workplace prevents access to the live webinar, you are not eligible for a refund. If the technical problem is due to CSEA’s error, we will consider issuing a refund. 

Webinar Cancellation
If, due to unforeseen circumstances, a webinar is canceled by CSEA, all registered attendees will be notified via email as soon as possible after the cancellation.